Support
Email support@stetman.engineering. We reply within 2 business days (Monday to Friday, Kyiv time).
What to include
- the app name and version — you can find the version on the app’s App Store page or in the app’s settings;
- your device model and its iOS, iPadOS or macOS version;
- what happened, and what you did just before;
- a screenshot or screen recording, if you can.
Frequently asked questions
How do I get a refund?
Apple handles all App Store payments and refunds. Go to reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase.
How do I cancel a subscription?
On iPhone or iPad: Settings → your name → Subscriptions → select the app → Cancel Subscription. On Mac: App Store → your name → Account Settings → Subscriptions → Manage. You keep access until the end of the period you already paid for.
How do I restore a purchase on a new device?
Sign in with the same Apple Account you used to buy it, open the app and use “Restore Purchases” in the app’s settings or paywall.
How do I delete my data?
Data stored only on your device is deleted when you delete the app. If an app has an account, you can delete the account and its data from the app’s settings, or email support@stetman.engineering from the address linked to the account. We delete it within 30 days. See our Privacy Policy for details.
What terms apply to your apps?
Our apps are licensed under Apple’s Standard End User License Agreement unless an app’s App Store page lists a different agreement. See our Terms of Use.
Can I suggest a feature?
Yes, please do. Tell us what you want to do in the app and why — the problem helps us more than a specific solution.
Other contacts
General enquiries: info@stetman.engineering
Privacy requests: privacy@stetman.engineering
Company details